Every effort is made to insure that your order is processed quickly and accurately, and that presentation products meet your exact specifications.

Product Warrantees
   All Presentations, Inc. products are covered by a manufacturer's warranty. This warranty varies by manufacturer and covers any defects in materials or components. In the unlikely event that warranty service is needed, simply e-mail us and we will arrange for a repair or replacement as quickly as possible.

Delivery Information
   All delivery times specified at Presentations, Inc. are estimates based on normal order fulfillment and shipping times. The times include business days after receipt of a complete order and excludes weekends, holidays, and factory closure days. On rare occasions there may be delays caused by out of stock materials, inventory-taking, or temporary factory overload. Unless there is a delay, or we need more information, orders received by 4:00 p.m. Pacific Time for in-stock materials will begin production the next business morning. Allow approximately 7-10 working days from the date your order is received.

Shipping Method & Charges
   For the fastest service possible, we ship products via UPS Ground directly from the manufacturing facility located closest to you. However, if your package is exceeds UPS limitations, we'll ship it via an alternative common freight carrier, at an additional minimum cost to you.

Returns and Exchanges
   Since all Presentations, Inc. presentation products are special ordered from the manufacturer, they are not returnable for any reason except warranty repair or replacement. Please inspect each item of merchandise CAREFULLY upon arrival. If an item arrives damaged, please e-mail us immediately. Be sure to include a description of the damage, your name, telephone number, order date and invoice number.

Freight Damage
   Any claims for damage, must be reported to the delivering carrier and Presentations, Inc. within 5 days of receipt of shipment. Make note of the condition at the time it is received and call us.

Missing Parts and Visual Defects
   All obvious visual defects and missing items must be reported within 30 days of shipping date. Any item(s) reported within this time frame will be repaired or replaced, at our option, at no expense to you. Obvious visual defects and missing items not reported within 30 days of shipping date do not qualify for repair or replacement under product warranty, and will be repaired or replaced at customers' expense.

Discontinued Items
   Presentations, Inc. has no control over products that are discontinued. Since we are not able to determine in advance which products will be discontinued, please be advised that items may be discontinued at any time without notice.

Order Policy and Payment Options
   All presentation products from Presentations, Inc. are custom orders. Once your order is placed, you may purchase with Visa, MasterCard, American Express or Discover.

Changes, Cancellations and Refunds
   It is very important that you are sure of your purchase decisions prior to placing orders. Cancellations, changes and refunds can be made within 24 hours after the execution of the contract subject to the condition that our manufacturer will allow the cancellation or change at no charge. If there are any charges, you will be required to pay them.

Privacy Policy
   At the same time that Presentations, Inc. is committed to bringing you information tailored to your individual needs, we recognize the importance of protecting the privacy of personally identifiable information collected about you.

   A user's personally identifiable information (e.g., name, e-mail address, credit card account numbers) will not be used by Presentations, Inc. for any purposes other than product purchases and related internal accounting transactions. Information provided by you to us is maintained on a secured server at all times. This information will not be sold or used by anyone other than Presentations, Inc.

   Presentations, Inc. does not collect personally identifying information about individuals, except when specifically and knowingly provided by such individuals.

   Presentations, Inc. does not place any "cookies" on the browser of a user's computer. As a convenience to our customers, products places in the Shopping Cart by are retained on the Presentations, Inc. server for easy retrieval for 30 days.

   Except as stated in this privacy policy or at the time of collection, user's personally identifiable information, will not be transferred to a party outside Presentations, Inc., its divisions its vendors providing internet hosting services or third party list managers unless stated at the time of collection. We do not control the privacy policies of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks.

Contact Presentations, Inc.

   Call or e-mail us today to speak with a Sales
or Customer Service Representative: